Owners access | Unofficial hotel information and website
Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur
89US$
Book and save
up to 10%
compared to Booking.com
Key details
About the Hotel
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
The 5-star Sheraton Imperial Kuala Lumpur Hotel stands as the 'Grande Dame' of Malaysia's capital in Chow Kit, one of Kuala Lumpur's oldest sub-districts. Following a multimillion-dollar transformation, this family-friendly hotel features newly redesigned spaces blending traditional grandeur with modern simplicity.
Elevated Room Experience
The Sheraton accommodations, situated on higher floors, offer walk-in closets, marble bathrooms, and sleek furnishings. Each room includes a minibar, safe deposit box, and satellite TV, complemented by executive lounge access in select categories.
Diverse Dining Options
Five dining venues include Essence restaurant with live cooking stations and Celestial Court serving Cantonese cuisine. The Pool Bar offers light bites and refreshments for post-swim relaxation.
Wellness and Events
The Mandara Spa provides massage therapy, facial and body treatments. Additional amenities include a 24-hour fitness center, outdoor pool, and comprehensive event facilities with multiple meeting rooms and a ballroom.
Central City Location
Sheraton Imperial Kuala Lumpur Hotel sits within walking distance of LRT and Monorail stations. The property provides direct access to landmarks including the Petronas Twin Towers, Pavilion Kuala Lumpur, and Merdeka Square.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
MYR 10 per hour
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink
Dining
Restaurant
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Sun loungers
Spa & wellness center
Sauna
Steam room
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Sink
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Map view
street view
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
City landmarks
Events
Petronas Twin Towers
5100 ft
Mall
Suria KLCC
1.2
mi
Kuala LumpurMalaysia
Dataran Merdeka
5200 ft
Mall
Chinatown
1.1
mi
Parks
KLCC Park
1.4
mi
Market
Central Market
1.2
mi
Aquarium
Aquaria
1.2
mi
Mosque
National Mosque of Malaysia
1.3
mi
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
5300 ft
Shopping Area
Sogo Mall
1.1
mi
Museums
Islamic Arts Museum Malaysia
1.4
mi
Parks
Kuala Lumpur Bird Park
1.3
mi
Jalan Tunku Abdul Rahman
Jalan Masjid India
3200 ft
Monuments and Landmarks
National Monument
1.3
mi
Garden
Perdana Botanical Gardens
1.5
mi
Pagoda
Sri Maha Mariamman Temple
1.3
mi
Museums
Petrosains
1.0
mi
Events
Kuala Lumpur Convention Centre
1.1
mi
Stadiums
Stadium Negara
1.3
mi
Stadiums
Merdeka Stadium
1.4
mi
Kuala LumpurMalaysia
Alor Street
1.4
mi
Gallery
Kuala Lumpur City Gallery
1.1
mi
Mosque
Jamek Mosque
1.5
mi
Parks
KL Forest Eco Park
1.3
mi
No 26 Jalan Sultan Hishamuddin
National Textile Museum
1.3
mi
Broadway Theatre
Cultural Palace
1.6
mi
Sasana Kijang
Bank Negara Malaysia Museum and Art Gallery
2.2
mi
Nearby
Brickfields
'Torana' Gate
1400 ft
Klang River
2200 ft
Kuala LumpurMalaysia
Jalan Tuanku Abdul Rahman
1600 ft
Restaurants
Villa Danieli
100 ft
Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel
Celestial Court
400 ft
Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel
Essence Restaurant
500 ft
Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel
Pavilions Lounge
500 ft
Sheraton Imperial Kuala Lumpur Jalan Sultan Ismail Jalan Sultan Ismail
Pancake House International
200 ft
Unit No G- 05 & Al-Fresco 3a
Emily's Steakhouse Kuala Lumpur
600 ft
Ground Floor
Peter Hoe Cafe
900 ft
Jalan Doraisamy 56-1 ,1st Floor The Row KL
The Row
600 ft
22 _ 64 Jalan Doraisamy
BacchUS Wine Bar
600 ft
52 Jalan Doraisamy
Mojo Restaurant & Bar KL
700 ft
No. 42 Jalan Doraisamy Asian Heritage Row
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
7.8
Location
8.8
Service
7.4
Dining
7.4
Guest reviews
6.0/10
based on 5 reviews
8.2
8.2/10 based on 2897 reviews
Mark
United States of America,
February
2025
5.6/10
I had a pleasant 2-night stay at Sheraton Imperial Kuala Lumpur. The hotel offered clean and spacious rooms, though the check-in process was a bit slow. The breakfast spread was generous, but the dining can get quite crowded during peak hours. Overall, the warm service and beautiful views made my visit enjoyable.
Rooms
10.0
The room was impeccably clean and spacious, featuring a nice walk-in closet, though the bathroom felt a bit dated. I enjoyed the amazing view of KL Tower from my room.
Service
8.0
Staff were friendly and responsive, greeting me warmly upon arrival. However, the breakfast service was a bit lackluster, with some delays during busy periods.
Location
9.0
The hotel is conveniently located near a MRT station and within walking distance of Quill City Mall, making it easy to access various attractions in Kuala Lumpur.
Dining
7.0
The breakfast buffet had a beautiful spread, but it felt crowded and poorly organized at times. Waiting for coffee orders felt longer than expected.
Facilities
7.0
The amenities, including the peaceful pool area, were enjoyable, though I wished for quicker service when I needed wine glasses delivered to my room.
Fred
United States of America,
January
2025
5.4/10
My recent stay at the Sheraton Imperial Kuala Lumpur Hotel was a mixed bag. While the location and breakfast were truly excellent, my check-in experience was less than ideal, and there were some issues with room conditions. However, overall, I enjoyed my time and would consider returning in the future.
Rooms
8.0
I stayed in a Deluxe Suite, which was spacious and well-decorated. The room had a lovely view of the KL Tower, but the lighting was somewhat minimal, and I wished for more illumination at night. Additionally, I noticed a lack of personal touches like a welcome letter, which I usually appreciate.
Service
7.0
The front desk service during check-in was a bit disappointing. Although the staff was available, I felt my request for early check-in was disregarded. However, once I settled into my room, the room service was excellent and prompt, making my stay much more enjoyable.
Location
9.0
The hotel's location is fantastic, as it's just a short walk from the Medan Tuanku Monorail station. This made exploring Kuala Lumpur incredibly convenient, allowing me to easily reach popular spots like Bukit Bintang.
Dining
10.0
The breakfast spread was very nice, offering a vast selection that certainly did not disappoint. It was the highlight of my stay and a big reason for why I returned to this hotel.
Facilities
8.0
The hotel offers a range of facilities, including a gym that is open 24 hours and a good in-room dining service that exceeded my expectations. The spa and pool areas looked great, but I did not have a chance to try them on this visit.
Ben
United States of America,
January
2025
5.4/10
I had a mixed experience at the Sheraton Imperial Kuala Lumpur. The service from the staff was really good, especially at the executive lounge, and the location is super convenient for exploring the city. However, I encountered issues with the room cleanliness upon arrival and some maintained facilities that didn’t quite meet my expectations.
Rooms
5.0
The room was spacious and beautifully maintained, but I faced a frustrating situation when I checked into a room that hadn’t been cleaned properly. While the room itself had luxury touches, I would expect thorough cleanliness, especially after a long flight.
Service
8.0
The service from the staff was truly commendable—everyone was friendly and went out of their way to ensure my comfort. The concierge also arranged some fantastic tours that made my stay nice. Yet, I did experience some inconsistencies in training among restaurant staff.
Location
9.0
The hotel is right in the heart of the KLCC area, which is fantastic for shopping and dining options. However, be cautious with traffic during rush hours as it could impede your plans.
Dining
7.0
The breakfast was a highlight with an really good spread. I loved that the chef was engaging and prepared my omelet just the way I liked it. Though, I found the coffee quite disappointing and believe there’s room for improvement in that area.
Facilities
5.0
While the hotel's facilities are intended to impress, I found a few areas that need attention. The elevators were slow, and I expected better connectivity and maintenance across the board for a 5-star hotel.
John
United States of America,
December
2024
7.0/10
My stay at the Sheraton Imperial Kuala Lumpur Hotel was a mixed bag. While the room was spacious and clean, I faced issues with the check-in process and service responsiveness. There were some nice dining options nearby, which made up for some of the inconveniences I experienced during my stay.
Rooms
8.0
The room was large, comfortable, and offered a great view, though it lacked some basic lighting for work.
Service
6.0
Service was hit or miss; while some staff were attentive, I experienced delays in responses and check-in processes.
Location
8.0
The hotel is perfectly situated near attractions and dining spots, making it super convenient for exploring Kuala Lumpur.
Dining
6.0
Breakfast at the hotel was decent, but the buffet became chaotic later on, and the Asian options were definitely better than the Western choices.
Facilities
7.0
The gym was well-equipped and the spa facilities were nice, but I missed the availability of basic toiletries in the locker rooms.
Charles
United States of America,
December
2024
7.2/10
Overall, my stay at Sheraton Imperial Kuala Lumpur Hotel was quite pleasant. The spacious room offered a great city view, and the location was convenient for exploring nearby attractions. However, there were minor issues with breakfast variety and some housekeeping details that could be improved.
Rooms
8.0
I loved my spacious room with a fantastic city view. It was a bit dated, yet clean and well-maintained. although a few extra towels would have been nice.
Service
8.0
The service was friendly and attentive throughout my stay. However, I had to remind housekeeping for a laundry bag, which was a bit inconvenient.
Location
9.0
The hotel is perfectly located near the monorail station, making it easy to get around. and it's just a short walk to shopping and dining options.
Dining
7.0
I enjoyed the breakfast selections, especially the freshly made juices. but I would have liked more variety for the dinner buffet as the options were somewhat limited.
Facilities
7.0
The facilities were quite good, with room service and laundry options available. but the Wi-Fi in the room could use some improvement.
Interested in seeing the Exclusive Early Booking Rate?
Jw Marriott Hotel Cairo
Park House Hotel
Verdi Budapest Aquincum
Hotel Zoo Berlin
Cambridge Suites Hotel Halifax
Clarion Hotel Post
Hotel Santa Justa
The Resident Victoria
Hotel Le Plaza Brussels
Comfort Hotel Vesterbro
The Point Brisbane Hotel
Dai-Ichi Hotel Tokyo