Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur
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Key details
About the Hotel
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
1 King Bed Tower View Guest Room
Max:
2 persons
36 m²
Bed options:
1 King-size bed
City view
Shower
Bathtub
room details
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2 Twin or Single Beds City View Room
Max:
3 persons
42 m²
Bed options:
2 Single beds
City view
Shower
Bathtub
room details
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1 King Bed City View 1-Bedroom Suite
Max:
3 persons
84 m²
Bed options:
1 King-size bed
City view
Shower
Bathtub
room details
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Getting around
A guide to all available transportation options
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Barber shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Cookware/ Kitchen utensils
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Spa & wellness centre
- Sauna
- Steam room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
- Sink
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Map view
street view
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.5
km
Mall
Suria KLCC
1.9
km
Kuala LumpurMalaysia
Dataran Merdeka
1.6
km
Mall
Chinatown
1.8
km
Park
KLCC Park
2.3
km
Market
Central Market
1.9
km
Aquarium
Aquaria
2.0
km
Mosque
National Mosque of Malaysia
2.1
km
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
1.6
km
Shopping Area
SOGO Mall
1.8
km
Museum
Islamic Arts Museum Malaysia
2.2
km
Park
Kuala Lumpur Bird Park
2.2
km
Jalan Tunku Abdul Rahman
Jalan Masjid India
960 m
Monument
National Monument
2.1
km
Garden
Perdana Botanical Gardens
2.5
km
Pagoda
Sri Maha Mariamman Temple
2.1
km
Museum
Petrosains Science Discovery Centre
1.6
km
Event hall
Kuala Lumpur Convention Centre
1.8
km
Stadium
Stadium Negara
2.0
km
Stadium
Merdeka Stadium
2.2
km
Kuala LumpurMalaysia
Alor Street
2.3
km
Gallery
Kuala Lumpur City Gallery
1.8
km
Mosque
Jamek Mosque
2.3
km
Park
KL Forest Eco Park
2.0
km
No 26 Jalan Sultan Hishamuddin
National Textile Museum
2.1
km
Theatre
Cultural Palace
2.6
km
Sasana Kijang
Bank Negara Malaysia Museum and Art Gallery
3.5
km
Nearby
Brickfields
'Torana' Gate
400 m
Klang River
650 m
Kuala LumpurMalaysia
Jalan Tuanku Abdul Rahman
470 m
Restaurants
Villa Danieli
30 m
Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel
Celestial Court
120 m
Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel
Essence Restaurant
140 m
Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel
Pavilions Lounge
140 m
Sheraton Imperial Kuala Lumpur Jalan Sultan Ismail Jalan Sultan Ismail
Pancake House International
50 m
Unit No G- 05 & Al-Fresco 3a
Emily's Steakhouse Kuala Lumpur
170 m
Ground Floor
Peter Hoe Cafe
270 m
Jalan Doraisamy 56-1 ,1st Floor The Row KL
The Row
160 m
22 _ 64 Jalan Doraisamy
BacchUS Wine Bar
170 m
52 Jalan Doraisamy
Mojo Restaurant & Bar KL
200 m
No. 42 Jalan Doraisamy Asian Heritage Row
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
7.8
Location
8.8
Service
7.4
Dining
7.4
Mark
United States,
February
2025
5.6/10
I had a pleasant 2-night stay at Sheraton Imperial Kuala Lumpur. The hotel offered clean and spacious rooms, though the check-in process was a bit slow. The breakfast spread was generous, but the dining can get quite crowded during peak hours. Overall, the warm service and beautiful views made my visit enjoyable.
Rooms
10.0
The room was impeccably clean and spacious, featuring a nice walk-in closet, though the bathroom felt a bit dated. I enjoyed the amazing view of KL Tower from my room.
Service
8.0
Staff were friendly and responsive, greeting me warmly upon arrival. However, the breakfast service was a bit lackluster, with some delays during busy periods.
Location
9.0
The hotel is conveniently located near a MRT station and within walking distance of Quill City Mall, making it easy to access various attractions in Kuala Lumpur.
Dining
7.0
The breakfast buffet had a beautiful spread, but it felt crowded and poorly organized at times. Waiting for coffee orders felt longer than expected.
Facilities
7.0
The amenities, including the peaceful pool area, were enjoyable, though I wished for quicker service when I needed wine glasses delivered to my room.
Fred
United States,
January
2025
5.4/10
My recent stay at the Sheraton Imperial Kuala Lumpur Hotel was a mixed bag. While the location and breakfast were truly excellent, my check-in experience was less than ideal, and there were some issues with room conditions. However, overall, I enjoyed my time and would consider returning in the future.
Rooms
8.0
I stayed in a Deluxe Suite, which was spacious and well-decorated. The room had a lovely view of the KL Tower, but the lighting was somewhat minimal, and I wished for more illumination at night. Additionally, I noticed a lack of personal touches like a welcome letter, which I usually appreciate.
Service
7.0
The front desk service during check-in was a bit disappointing. Although the staff was available, I felt my request for early check-in was disregarded. However, once I settled into my room, the room service was excellent and prompt, making my stay much more enjoyable.
Location
9.0
The hotel's location is fantastic, as it's just a short walk from the Medan Tuanku Monorail station. This made exploring Kuala Lumpur incredibly convenient, allowing me to easily reach popular spots like Bukit Bintang.
Dining
10.0
The breakfast spread was very nice, offering a vast selection that certainly did not disappoint. It was the highlight of my stay and a big reason for why I returned to this hotel.
Facilities
8.0
The hotel offers a range of facilities, including a gym that is open 24 hours and a good in-room dining service that exceeded my expectations. The spa and pool areas looked great, but I did not have a chance to try them on this visit.
Ben
United States,
January
2025
5.4/10
I had a mixed experience at the Sheraton Imperial Kuala Lumpur. The service from the staff was really good, especially at the executive lounge, and the location is super convenient for exploring the city. However, I encountered issues with the room cleanliness upon arrival and some maintained facilities that didn’t quite meet my expectations.
Rooms
5.0
The room was spacious and beautifully maintained, but I faced a frustrating situation when I checked into a room that hadn’t been cleaned properly. While the room itself had luxury touches, I would expect thorough cleanliness, especially after a long flight.
Service
8.0
The service from the staff was truly commendable—everyone was friendly and went out of their way to ensure my comfort. The concierge also arranged some fantastic tours that made my stay nice. Yet, I did experience some inconsistencies in training among restaurant staff.
Location
9.0
The hotel is right in the heart of the KLCC area, which is fantastic for shopping and dining options. However, be cautious with traffic during rush hours as it could impede your plans.
Dining
7.0
The breakfast was a highlight with an really good spread. I loved that the chef was engaging and prepared my omelet just the way I liked it. Though, I found the coffee quite disappointing and believe there’s room for improvement in that area.
Facilities
5.0
While the hotel's facilities are intended to impress, I found a few areas that need attention. The elevators were slow, and I expected better connectivity and maintenance across the board for a 5-star hotel.
John
United States,
December
2024
7.0/10
My stay at the Sheraton Imperial Kuala Lumpur Hotel was a mixed bag. While the room was spacious and clean, I faced issues with the check-in process and service responsiveness. There were some nice dining options nearby, which made up for some of the inconveniences I experienced during my stay.
Rooms
8.0
The room was large, comfortable, and offered a great view, though it lacked some basic lighting for work.
Service
6.0
Service was hit or miss; while some staff were attentive, I experienced delays in responses and check-in processes.
Location
8.0
The hotel is perfectly situated near attractions and dining spots, making it super convenient for exploring Kuala Lumpur.
Dining
6.0
Breakfast at the hotel was decent, but the buffet became chaotic later on, and the Asian options were definitely better than the Western choices.
Facilities
7.0
The gym was well-equipped and the spa facilities were nice, but I missed the availability of basic toiletries in the locker rooms.
Charles
United States,
December
2024
7.2/10
Overall, my stay at Sheraton Imperial Kuala Lumpur Hotel was quite pleasant. The spacious room offered a great city view, and the location was convenient for exploring nearby attractions. However, there were minor issues with breakfast variety and some housekeeping details that could be improved.
Rooms
8.0
I loved my spacious room with a fantastic city view. It was a bit dated, yet clean and well-maintained. although a few extra towels would have been nice.
Service
8.0
The service was friendly and attentive throughout my stay. However, I had to remind housekeeping for a laundry bag, which was a bit inconvenient.
Location
9.0
The hotel is perfectly located near the monorail station, making it easy to get around. and it's just a short walk to shopping and dining options.
Dining
7.0
I enjoyed the breakfast selections, especially the freshly made juices. but I would have liked more variety for the dinner buffet as the options were somewhat limited.
Facilities
7.0
The facilities were quite good, with room service and laundry options available. but the Wi-Fi in the room could use some improvement.
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